Terms of Service

RummyZone (hereinafter referred as "RummyZone" or "We") offers online games including and not limited to rummy, fantasy sports and poker through the App, (collectively referred to as the "App" or "Platform") . Any person utilizing the App or any of its features including participation in the various contests, games ("Game") ("Amusement Facilities") being conducted on the App, be referred to as "User" or "you" or "your" and shall be bound by these Terms of Service and our Privacy Policy. The services provided on our App are collectively referred to as the "Services".

As per changes made to the Telangana State Gaming Act 1974 and Andhra Pradesh Gaming Act 1974, online games of skill with entry fees for prizes have been restricted in the States of Telangana and Andhra Pradesh. In compliance with these changes, we have made changes to our services and have stopped offering online games for entry fees and prizes in Telangana and Andhra Pradesh.

We also do not offer our services in the states of Assam, Nagaland and Sikkim which together with the States of Andhra Pradesh and Telangana are referred as "Restricted States".

If you access the Service for making deposit(s) /withdrawal(s) from or playing Game(s) from a jurisdiction where Games are not permitted, you shall be entirely liable for any legal or penal consequences, and we shall be entitled to forfeit the balance in your account.

Introduction
Your use of the products and/or services on the App (hereinafter referred to as "Services") currently offered or to be offered in future by RummyZone , its subsidiaries, affiliates, licensors, associates and partners (hereinafter referred as "RummyZone") through the App [(which comprises of (each referred as "Website" and together as "Websites") and the RummyZone Apps (each referred as "App" and together as "Apps")], are all subject to and governed by these Terms of Service, Privacy Policy, Help, Promotions, Add Cash, My Account and Bring-A-Friend sections collective or respectively for each Website and App including the sub-sections of these sections, as the case may be (hereinafter referred as "Terms")

You understand that the Terms will be binding on you. You agree that Services offered on the App can be accessed only in accordance with the Terms and you shall be responsible to comply with the Terms at all times. You are responsible to be aware of and agree to abide by the Terms as published and periodically amended or modified by RummyZone.

If any of the Terms are determined to be unlawful, invalid, void or unenforceable for any reason by any judicial or quasi - judicial body in India, it will not affect the validity and enforceability of the remaining Terms. Our failure or delay to act or exercise any right or remedy with respect to a breach of any of the Terms by you shall not be construed as a waiver of our right to act with respect to the said breach or any prior, concurrent, subsequent or similar breaches. If a promotion, game, event, competition or tournament is organized by us on a App, it shall be governed by these Terms and any supplementary terms and conditions which may be specifically Applied for that promotion, game, event, competition or tournament (hereinafter collectively referred as "Terms" or "Terms of Service").

AppLICABILITY
BEFORE REGISTERING WITH US, YOU SHOULD CAREFULLY READ AND REVIEW THESE TERMS PROVIDED BY RummyZone WHICH ARE AppLICABLE TO ALL THE SERVICES ON THE App AND ALSO THE WEBSITE OR App-SPECIFIC CONDITIONS AND RULES AppLICABLE TO THE SPECIFIC WEBSITE OR App.

1. Legality
You may only use the Services to play Cash Games (as defined below) if you are 18 years of age or over. Access to our Services or any part thereof may be restricted by us from time to time in our sole decision. You confirm that you are not accessing the Services to play Cash Games from any Restricted State or outside India.

2. Game Services
All tournaments, promotional games, practice games and cash games organized on the App are collectively referred as "Game" or "Games". We reserve the right to match the players on the basis of their skill level. The rules Applicable to each type of Game are provided under the Help section on the respective Website and App. "Cash Game(s)" is/are Game(s) that require the participant to have a certain minimum cash balance in their user account to participate. All other Games offered on the App are defined as Non-Cash Game(s). We charge service charges for Cash Games, which may vary depending on the nature of the Cash Game and are subject to change from time to time. Non-Cash Games are offered free on the App but may be subject to entry restrictions in some cases.

3. User Account validation and personal information verification
RummyZone may from time to time attempt to validate its players' user accounts. These attempts may be made via a phone call or via email. In the event we are not able to get in touch with you the first time around, we will make additional attempts to establish contact with you. If the phone number and email provided by you is not correct, we bear no responsibility for the Services being interrupted due to our being unable to establish contact with you. If we are unable to reach you or if the validation is unsuccessful, we reserve the right to disallow you from logging into the App or reduce your play limits and/or Add Cash limits until we are able to satisfactorily validate your user account. We will in such events email you to notify you of the next steps regarding user account validation. We may also ask you for proof of identification and proof of address from time to time. Upon receipt of suitable documents, we will try our best to enable your user account at the earliest. However, it may take a few business days to reinstate your user account. In the event that we have made several attempts to reach out to you but have been unable to do so, we also reserve the right to permanently suspend your user account and refund the amount (net off Applicable GST on amount deposited), if any, in your user account to the financial instrument through which the payment was made to your user account or by cheque to the address provided by you. In the event the address provided by you is incorrect, we will not make any additional attempts for delivery of the cheque unless a correct address is provided by you and charges for redelivery as prescribed by us are paid by you. The Privacy Policy of our App form a part of the Terms. All personal information which is of such nature that requires protection from unauthorized dissemination shall be dealt with in the manner provided in the Privacy Policy of the App.

4. Special Offer / Bundle Offer
If you are unable to join any one or more Contest(s) in any special offer for any reason whatsoever, you will not be able to avail such offer. In such cases, any money deducted from the wallet will be refunded to your wallet and you can rejoin any of such contests individually as a normal user provided such Contests are available and subject to the terms of such Contests.

5. Promotions
Bring A Friend ("BAF"):

You can invite a friend, acquaintance or any other person to use the Services available on the App by accessing the "Bring - A - Friend" feature on the App. The BAF bonus plan shall be governed by the additional terms and conditions provided in the BAF section on the respective App. RummyZone reserves the right to collect GST on such BAF bonus and deposit the same with the Government in accordance with rule 31B of the CGST Rules.

6. Discounts
RummyZone may run promotional schemes from time to time on its platform including Promo Cash, Instant Cash, Bonus Cash (collectively referred to as "Discounts"). All such Discounts shall be credited in a separate account. It reflects the maximum discount eligible to user subject to fulfilment of conditions.

The details of various promotions organized on the Platform can be found in the Promotions section on the respective App. Eligibility and Applicable conditions for the ongoing promotional programs are provided in the Promotions section, which form a part of the Terms. If any additional terms and conditions specific to a promotional activity are mentioned, they shall be Applicable to such promotion in addition to these Terms.

Games offered under the Promotions section may be cancelled or discontinued by RummyZone at any time without notice without any liability on RummyZone whatsoever, except refund of entry fee, if Applicable.

7. Modifications and alterations
We may alter or modify the Terms at any time without giving prior notice to you. We may choose to notify of some changes in the Terms either by email or by displaying a message on the App; however, our notification of any change shall not waive your obligation to keep yourself updated about the changes in the Terms. Your continued use of any App and/or any Services offered constitutes your unconditional acceptance of the modified or amended Terms.

We may also post supplementary conditions for any Services that may be offered. In such an event, your use of those Services will be governed by the Terms as well as any such supplementary terms that those Services may be subject to.

8. Limitation of liability
In addition to specific references to limitation of liability of RummyZone elsewhere in the Terms, under no circumstances (including, without limitation, in contract, negligence or other tort), RummyZone shall be liable for any injury, loss, claim, loss of data, loss of income, loss of profit or loss of opportunity, loss of or damage to property, general damages or any direct, indirect, special, incidental, consequential, exemplary or punitive damages of any kind whatsoever arising out of or in connection with your access to, or use of, or inability to access or use, the Services on any App. You further agree to indemnify us and our service providers and licensors against any claims in respect of any such matter.

Without limiting the generality of the foregoing, you specifically acknowledge, agree and accept that we are not liable to you for:

the defamatory, undesirable or illegal conduct of any other user of the Services;any loss whatsoever arising from the use, abuse or misuse of your user account or any feature of our Services on the Websites;any loss incurred in transmitting information from or to us or from or to our App by the internet or by other connecting media;any technical failures, breakdowns, defects, delays, interruptions, improper or manipulated data transmission, data loss or corruption or communications’ infrastructure failure, viruses or any other adverse technological occurrences arising in connection with your access to or use of our Services;the accuracy, completeness or currency of any information services provided on the App;any delay or failure on our part to intimate you where we may have concerns about your activities; andyour activities / transactions on third party websites or Apps App accessed through links or advertisements posted in the App.

9. Governing law, dispute resolution & jurisdiction
The Terms and Privacy Policy shall be interpreted in accordance with the laws of India.

Any dispute, controversy or claim arising out of the Terms or Privacy Policy shall be subject to the exclusive jurisdiction of the civil courts at Mumbai.

10. Responsible Game Play
We encourage all players to play responsibly. We are committed to helping players who wish to stop playing or who wish to limit the amount that they play. Read More

11 Turbo Rummy
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